FAQs

Yes, WDYT has a Facebook page. You can access the WDYT Facebook page here. As well as keeping up to date with everything that is going on at WDYT, you can also use the WDYT.app. With the WDYT.app you can earn points and redeem your rewards all while using Facebook. Like us on Facebook here.

Yes, WDYT.com.au is a legitimate paid survey site. We offer our members rewards for taking surveys from some of Australia's largest market research companies. We reward our members quickly and our members receive over $70,000 in reward each month. Click here to find out more about WDYT.com.au.

WDYT.com.au cashback shopping is a great way to earn additional points by shopping online with our wide range of reward partners. Each time you click through from the WDYT.com.au shopping site to our retailers site, you will earn rewards points for each dollar you spend. You will be able to see your shopping purchases here.

Earn points every time you shop online by making your purchase using a WDYT.com.au Rewards Shopping partner. Every time you make a purchase with one of our reward partners, you will be awarded part of your purchase amount as a reward which you can use to redeem for real cash on the WDYT.com.au site.

So that you are rewarded for shopping online, you need to find your preferred retailer in the reward partner catalogue and click on the “Shop Now”  button that is included in the partners profile. If you see a specific product you like, you can also click through and buy that product by using the “Buy Now” button associated with that product. Remember to use this link each time you would like to make a purchase with the retailer.

Yes, each time you would like to make a purchase with your selected retailer, you need to click on the “Shop Now” link on the reward partners profile or use the “Buy Now” link if you are selecting a specific product.

To ensure you receive your reward points for using WDYT.com.au Rewards Shopping, you need to click on the “Shop Now” or “Buy Now” link on the WDYT.com.au site immediately before making your purchase.

By doing one of the following, you may not be eligible to earn a reward for shopping with WDYT.com.au:

• Don’t click through to your selected retailer from another shopping directory or comparison site
• Don’t click on a banner advertising the same online retailer
• Don’t complete your purchase over consecutive days

Currently you are unable to use the reward points you earn to immediately shop online. You can however, use your reward points to redeem real cash which is sent to your bank account and can then be used to make an online purchase. Visit the Reward Redemption section for more information.

Many online retailers accept different payment types including credit card, PayPal and direct bank transfers. Remember to check with your selected retailer to see which payment types they accept.

It can take up to 60 days for your reward points to be available in your WDYT.com.au account.

This is because the retailer you made your purchase through needs to process your order and provide us with a sales report including your transaction. Please have patience and be assured we will award your reward points as soon as possible.

Once you have made your purchase, you will be able to keep track of your reward points by visiting the My Purchases section. Here you will see each purchase you have made, the number of reward points you will receive and also see if the points have been awarded to your WDYT.com.au account.

You can also see when your reward points have been added to your account in your Event Log.

It can take up 30 days for our shopping partners to tell us you have made a purchase.

As soon as they have let us know you've made a purchase, you will be able to see the details and track the status of your reward on the My purchases page.

If your post was removed in error, you can contact our support team.

We only allow one account for each member. Any member who is found to provide false information may have their privileges and reward points revoked as per our terms of service.

Yes, and we’d be sorry to see you leave :-( 

We offer a 14 day grace period after you unsubscribe, and you can reactivate your account by logging in to WDYT during this period, and hang on to your points. After the grace period has expired, your account will be permanently terminated, and you will not be able to recover your points. 

Yes - by joining WDYT and accepting our terms and conditions, you agree to receive promotional emails and survey invitations from us. Each email we send you is an opportunity for you to earn reward points, which you can then use to redeem great rewards. You can control the number of emails you receive by choosing regular membership for fewer emails, or premium membership for more emails. You can switch membership type at any time on the account page.

The best way to ensure you receive as many emails as possible is to make sure you complete all available profile modules, and keep them updated when your situation changes. This way we know what type of promotions and surveys will be of interest to you.

If you are not already a premium member, you can upgrade now for free which will increase the number of chances you have for receiving emails each day.

Premium Membership is 100% Free and gives you more opportunities to earn points and get rewards. You will also have the opportunity to participate in special Premium Member only promotions. As you receive more invitations to participate in online surveys and promotions, you will be able to earn more points and get more rewards.

No, Premium Membership is available to all members - and is 100% Free. To be eligible for membership, all you need to do is comply with our Terms & Conditions. You can switch between membership types at any time by logging into the Account section.

Yes. As with a Regular Membership, all promotional emails and surveys sent from us will be immediately identifiable.

The best way to ensure you receive as many emails as possible is to make sure you complete all available profile modules, and keep them updated when your situation changes. This way we know what type of promotions and surveys will be of interest to you.

Yes, you can change your account from Premium to Regular and vice versa at any time. To do this, all you need to log into WDYT and go to the Account section.

We publish polls on a first-come, first-served basis. Where we receive similar poll suggestions, the author who first submits a publishable poll suggestion will be credited for the idea.

Yes, the information has been provided free. But please ensure you read and abide by our terms of service.

No. This feature is a benefit for our members.

You earn Reward Points for responding to email promotions and participating in paid surveys you have been invited to take part in. In the case of "invitation only" surveys, researchers often have sizeable, but limited response quotas and time frames to report within. As a rule of thumb, if you respond as soon as you receive a survey invitation, you'll have a stronger chance to reap the maximum amount of Reward Points allocated for completing a survey.

Another way to ensure you are earning as many points as possible is to regularly update your profile modules. As well as earning points for each module you complete, you can improve your chances of receiving more emails if you have a wider range of interests.

Don't worry! Visit our forgotten password page to reset your password. You'll need your registered email address. If you don't know your registered email address, contact our support team for assistance.

As a preventative measure, we generally do not allow this. If you have a compelling reason for wanting to change your screen name, please contact our support team.

Yes, you can change your password via the Account section of the website. If you have forgotten your WDYT password, please visit the forgotten password page.

Your details can be amended at any time via the Account page. You will need to log into the system using your current email address and password. You can earn reward points for keeping your profile up to date, so check back regularly to see if there are points available.

You can unsubscribe from the WDYT Reward Program via the Account section of the website. Additionally, at the bottom of each email promotion we send to you, there is a link to unsubscribe from the service. Please note that when you unsubscribe, your account remains in a grace status for a period of 14 days, during which you can reactivate your account if you change your mind. Once this grace period has expired, your account is permanently terminated, and any reward points you have earned will be forfeited.

For the majority of cases, all you will need is an internet connection, a working email address and a reliable web browser to read our surveys and email promotions. From time to time, you may also receive special surveys or promotions such as movie trailers or a sneak peak of a TV or radio commercial so a working sound card and appropriate software may be required. This might include web browser plugins and/or software for rich media, video, audio, flash animation and portable document files (PDFs). Programs such as Macromedia Flash Player, Apple Quicktime, Microsoft Media Player, Real Player, and Acrobat Reader are readily available for free online.